Welcome to Mazian Lab Equip web site. By accessing this web site you agree to all of the terms and conditions described below. These terms and conditions of use constitute a legal agreement between you and Mazian Lab Equip. We encourage you to read these terms and conditions. Should you decide to continue using this web site, or communicate with us, you UNDONDITIONALLY accept these terms. Web site content, and its terms and conditions may change or be updated without prior notice. You may review the current and effective version of terms and conditions at http://www.mazianlab.com/policy.htm.
Website Access, Content, Disclaimer and Limitation of Liability:
The content of this web site is provided to you on "as is" basis, and is at no conditions guaranteed to be error free, accurate, and offered upon request. Mazian Lab Equip has no liability, whether direct, indirect, consequential, contingent, special, incidental, exemplary or punitive, related to or arising from this website, its non-availability, the information on it or the use thereof, including, without limitation, damages for loss of profit, business or revenues, whether based on breach of contract or tort (including negligence), infringement of intellectual property rights, strict liability, breach of warranty, failure of essential purpose, fundamental breach, breach of a fundamental term or otherwise, even if advised of the possibility thereof.
Mazian Lab Equip is not responsible, and does not guarantee the confidentiality, and security of the electronic communications (such as email and electronic form submission) with itself.
Some items sold by Mazian Lab Equip are pre-owned, and they might be sold in "as-is" condition, and not refurbished. In such case customers are notified, and Mazian Lab Equip is not responsible for the condition, and functionality of the unit.
Availability is subject to stock on hand and/or prior sale. The availability, delivery, and timing of some products may be contingent on providers outside of the direct control of Mazian Lab Equip. Mazian Lab Equip will make every reasonable effort to ensure that you receive all products as ordered. However, if for any reason we are unable to fulfill any part of an order, you will be entitled to a full refund for that item. Mazian Lab Equip will not be liable for any losses other than the actual cost of equipment. If a customer is given a quote on an item or service, if a grace period is not given the quote might not be valid after a certain time, unless the order has been made.
Mazian Lab Equip staff is glad to try to service your broken items. Mazian Lab Equip should be notified and accept service the item prior shipping. If an item is sent by a customer to us without prior notice, Mazian Lab Equip reserves the right to refuse the item. However, if we recognize the item Mazian Lab Equip reserves the rights not to service the item. Serviced items are subject to the 90-day in-shop warranty (please refer to the Warranty section), unless otherwise notified. The customer is responsible for ALL transportation costs, at any conditions.
Mazian Lab Equip offers most of the equipment available on its inventory for rent. Such equipment can be rented for an agreed time period. A security deposit, up to the cost of the unit, must be given to Mazian Lab Equip at the begining of the lease. The Customer is responsible for the unit during the lease period. For most equipment, Mazian Lab Equip's service team will maintain the unit during the lease period and inspect the equipment functionalities. Upon the return of the unit, it will be inspected for any possible damages and/or misuses. If such inspection fails, the customer will be liable for such damages, and the repair cost will be substracted from the security deposit. The unit rental costs may vary. For rental qoutations, please contact us.
Sold new and refurbished items are subject to a 90-day (starting from the shipping date) limited in-shop labour and parts warranty, unless otherwise notified. However, Mazian Lab Equip's authorization is required prior shipping such items. Damages made during shipping or misuses of the item by the Buyer are not subject to warranty. The Buyer is responsible for all transportation costs. If the item is being serviced, or repaired by a third party, the warranty will automatically void. Extended warranty periods are also available for extra fee. Please contact us for details.
Most sold items (except items classified as "as-is" which are not eligible for return in any conditions) can be returned to Mazian Lab Equip within the first 5 business days of items delivery date, unless otherwise specified. Full refund of the sales price (minus restocking fee) will be given to the Buyer under two conditions: 1. There should be no damages made to the item, and 2. The customer is responsible for all transportation costs. All returned items are subject to a restocking fee of 3% of the sales. All shipping or handling charges of the returned items are the responsibility of the Buyer. If Mazian Lab Equip pays for any other fees which are not its responsibility, that fee will also be deducted from the refund.
Any services or equipment sold within the Province of Ontario is subject to HST (Harmonized Sales Tax) collection, at a rate of 13%, and any services or equipment sold within Canada (other than Province of Ontario) is subject to GST (Goods and Services Tax) collection, at a rate of 5%, except with a valid tax exemption certificate. For more information regarding GST and HST collection and/or exemption, please consult with Canada Revenue Agency, and Ontario Ministry of Revenue. International sales and services might be subject to import duties and taxes in Canada and/or at the destination country. Any duties and taxes are the Buyer's responsibility and are paid directly by the Buyer. Mazian Lab Equip is not responsible for any duties and taxes, and will never quote or collect any customs fees or taxes for payment to any taxing authorities. For information regarding import/export duties and taxes to/from Canada, please refer to Canada Border Services Agency.
Mazian Lab Equip prefers to choose Canadian Dollar as the preferred currency of payment by its customers; however, we reserve the right to change to any other currency. We may accept international credit cards (VISA, and MasterCard), PayPal, wire transfer, cashier's checks, bank draft, and money order as our preferred method of payment, but ONLY under certain circumstances and at our own discretion. Please contact us for details.
Unless otherwise specified, the Buyer is responsible for all shipping, and handling fees. Also, all packages are insured at the Buyer's expense, unless otherwise specified, and at the Buyer's risk. Mazian Lab Equip is not responsible for any loss or damages occurred during shipping. Buyer is responsible, and highly encouraged to inspect all goods immediately upon delivery to check for shipping damage. At the time of delivery suspected damage should be noted with the shipping agent. Buyer must document and report to shipping company within 5 days as well as preserve packing materials and evidence of damage. Failure to do so will result in the loss of their rights to file a claim. For countries that do not accept insurance we are not responsible for lost or damaged items. Unless requested by the Buyer, Mazian Med Equip reserves the rights at its own discretion to hire any shipping or freight companies to ship a package. Our most commonly hired courier companies are Canada Post, United Parcel Service (UPS), FedEx, DHL Express, and Purolator. Mazian Med Equip does not guarantee and is not responsible for any shipping cost estimations given to the Buyer (if provided). Such costs could change any time, due to the shipping company's policies. All items will be shipped out ONLY AFTER full payment has been received. Once after the item is shipped out, the Buyer will be notified and provided with a shipping tracking number, ONLY if applicable. Mazian Lab Equip does not guarantee the estimated delivery time of the shipments (provided by the corresponding courier company), and is NOT responsible for any losses due to any delays in delivery.